Legal
Plain-English legal docs.
Everything you need to read before — and during — moving with us. We've written them in plain language so you can actually read them. Click any doc to dive in.
Privacy
Privacy Policy
What personal information we collect, why we collect it, what we do with it, and how to access or delete it.
Read →ServiceTerms of Service
The agreement between you and Pea Logistics when you use the website or book a move.
Read →CarriageTerms of Carriage
What we'll carry, how it must be packed, prohibited items, and what happens at pickup and delivery.
Read →MoneyRefunds & Cancellations
When you can cancel, what we charge if you do, and how refunds work — by notice window.
Read →InsuranceInsurance & Claims
Goods-in-transit cover details, exclusions, and the step-by-step claims process.
Read →Have a question that's not answered here?
Email ops@pealogistics.com.au or call (02) 9056 2992 and we'll explain.