Dedicated: it's your truck for the day
You book the whole vehicle. The crew shows up at your house, loads only your stuff, drives directly to your new place, and unloads. No other stops. The truck's whole cost — fuel, driver wages, fleet amortisation — gets billed to one customer: you.
That's why a dedicated quote typically lands 25–35% above a backload of the same volume. You're paying for an entire truck's day on the road — driver, fuel, tolls and the empty return leg, billed to one customer.
Backloading: you share an already-running truck
The truck is already going Sydney → Melbourne tomorrow whether you booked or not — it just had empty space. Your stuff fills some of that space alongside one or two other customers' loads. You pay only for the cubic metres you use.
Same SYD→MEL 2-bedroom move backloaded: about $3,050 inc GST. Driver-assisted loading still happens; insurance still covers; the trip still takes one day; the difference is that you're paying for a slice instead of the whole pie.
When dedicated is the right call
- You need a guaranteed 4-hour pickup window. Backloading slots you into a wider window because the driver may have other stops.
- Your move is enormous. If you fill more than 80% of a truck (45m³+), the saving from sharing disappears — you're taking the whole truck regardless.
- Your stuff is unusually fragile or valuable. Things like grand pianos, large art collections, and live plants sometimes warrant a no-other-stops trip.
- You need same-day delivery. Dedicated trucks can do interstate next-day with a relay driver. Backloads can't.
When backloading is obvious
- You're moving a 1–4 bedroom home (8m³ to ~50m³).
- You can give us 2–7 days of pickup-window flexibility.
- Your stuff is normal stuff: furniture, boxes, white goods.
- You'd rather save 25–30% than have a truck just for you.
What changes about the experience
Honestly, very little. The same kind of pantech truck shows up. The same kind of driver gets out of it. They wrap your furniture in moving blankets and tie it down with the same straps. The only practical difference is that on a 22m³ load they might have another 7m³ on the truck for someone else heading the same direction.
On the customer-service side, the big change is that you book online, get a fixed quote in 60 seconds, and pay through one channel instead of negotiating over phone or email. That's the deliberate trade-off: less hand-holding for less money.
The real risk to know about
Backloading is a young industry in Australia, which means standards vary. Look for three things in any backloading provider:
- Goods-in-transit insurance included. Not as a paid add-on. Industry minimum is $20k.
- A fixed quote, not "from $X". If the price can climb on the day, you're not really getting a quote.
- Real reviews on a platform you can verify. Google, ProductReview, Facebook. Not screenshots on a website.
Pea Logistics meets all three by default. We're new (we'll say so — we just launched), but the structure is right. The first 25 customers get $100 off and a permanent thank-you on the home page in exchange for a public review.